HEDNO project
)
The total quantity of
next-generation smart meters included in the 1st implementation
contract is distributed among the three contractors based on the outcome of the
tendering process (negotiated procedure with prior publication of a contract
notice). The biggest share 40% went the consortium “Iskraemeco d.d.
& Oracle France SAS” for the supply of 1,104,000 meters and an Advanced
Metering Infrastructure System (AMI system). The goal of the tender was to
select top strategic supplier partners while ensuring procurement,
implementation timelines, and future scalability for such a demanding and
complex project.
Beyond the 600,000
meters already delivered, under the 1st implementation contract that now takes
effect, the first 100,000 meters are expected to be delivered within 2025 to
initiate the first end-to-end tests. The final deliveries are expected by 2027,
while the new infrastructure, together with the smart MDM system, is expected
to be fully operational within one year from now—by the end of May 2026—at
which point an even larger array of services will be available to customers.
The duration of the
framework agreement is set at eight years. Based on this agreement, HEDNO has
the right to conduct new tenders using the mini-tender method, to assign
additional volumes of smart meters up to a total of 7.7 million units required
for the full replacement of old meters by 2030—or earlier if an accelerated
installation plan is approved by the Regulatory Authority.
HEDNO is remaining
committed to its promise of faster transformation and modernization of the
energy market, has already installed 1,100,000 smart meters nationwide,
strategically prioritizing installation for major customers, resulting in over
55% of the country’s energy being remotely metered.
Iskraemeco's
contribution
Iskraemeco will deliver
its IE.5 smart meters and Symbiot HES (Head-End System) delivered as a Software-as-a-Service (SaaS)
model, including all related services and support.
Under the first
deployment phase, Iskraemeco is responsible for supplying 1.104 million
smart meters, representing the largest share (40%) among the
selected vendors.
Project impact and
expected benefits
The deployment of
Iskraemeco’s smart metering solution will enable:
For consumers:
- Real-time
visibility into electricity usage, improved transparency and control. The electricity
customer's metering data is collected, transferred and stored securely,
problems from metering errors and estimated bills are avoided.
- Dynamic tariffs and multi-tariff support, enabling cost savings
based on consumption timing.
- Access to energy insights and new services, including usage
profiling and personalized
efficiency recommendations.
- Market participation for prosumers. Smart meters allow the
measurement of energy flows in both directions and its recording, with a
resolution of 15 minutes, which translates into the ability for small
producers to sell, store and supply energy to the grid when the market
conditions are the most favorable.
- Enabling customers to participate in advanced energy markets as
flexibility service providers, with corresponding financial
incentives—such as reducing consumption during peak demand or increasing
it when there is excess generation. These flexibility services are
accurately measured and verified through the smart meter, which functions
as a gateway.
For the utility:
- Faster outage
detection and fault resolution.
- Improving the quality of services provided to
customers by avoiding metering errors and
complaints about excessive charges and bills.
- Enhanced forecasting for electricity production and demand, aiding
grid stability.
- Reduction in electricity theft.
- Grid
visibility and more efficient exploitation of distribution network. Near
real time data collection from the network edges in combination with advanced
analytics provides the ability to visualize the state of the network and
offer innovative services, including EV charging, smart tariffs, and
flexibility offerings.
This project aligns
with EU directives 2009/72/EC and 2019/944 and supports Greece’s
national energy and climate goals by enabling a low-carbon, digital energy
system, and a strategic partnership.
About Iskraemeco
Iskraemeco is a global
leader in smart metering solutions, providing advanced energy and water
management technology to utilities and energy providers worldwide. With a
strong commitment to innovation and sustainability, Iskraemeco continues to
drive the transformation of the energy sector through cutting-edge digital
solutions.
For media
inquiries, please contact:
Smilja Dolgan
Paternoster 📧
smilja.paternoster@iskraemeco.com
