Frédéric, who holds a Master’s degree in Civil Engineering from the Université Libre de Bruxelles and a Master’s degree in Management from Solvay Business School in Brussels, has worked at Elia Transmission Belgium for almost 20 years. He originally joined the company in 2002 as a technical collaborator who specialised in dispatching in the area of Brussels. Since then, has refined his expertise and knowledge through different roles in grid development and infrastructure management, internal audit and programme management. He joined the executive team in 2014. Today, as Chief Customer, Market and System Office, Frédéric oversees a department that operates the electricity system around the clock and designs what it will look like in future by applying the core principles of security of supply, European market integration, digitalisation and consumer centricity. The teams he is responsible for focus on a range of areas, including customer relations, grid development, real time operations and market design.