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01 Dec 2021
Empowered Consumer Hub Theatre 9 (Hall 12)
Session: Greater Consumer Engagement: How to Achieve This
As the consumer becomes an ever-more important part of the energy transition, ensuring strong consumer engagement is paramount. In this two-part session, we start with a panel discussion that explores how consumers of electricity, gas or heat can be better engaged from a policy & regulation, market design and supplier strategy perspective. In the second part, we'showcase a selection of the latest technologies and solutions, as well as key projects that seek to achieve stronger engagement of consumers in energy.